Not at all, all that is required is for customers to text a number where they will enter the necessary information to proceed.

As a customer, you can start a new parking session by texting “PARK” to the property’s phone number listed on the local signage OR by scanning its QR code. You will need to provide us some basic details. Once you have provided that information, you can start a brand new parking session as well as monitor the session’s details.

If it is a fixed parking rate, your parking session will end automatically at 5am the following day. Trouble ending your parking session? Please contact us at info@txtpark.io

If it is a timed parking rate, you MUST check out your vehicle with the lot attendant before leaving the property. Otherwise, you may risk being billed the daily max rate. Trouble ending your parking session? Please contact us at info@txtpark.io

Yes! In fact, it is a requirement for customers to approve permit applications in order to proceed the approval process.

In order to approve an application, a parking zone must be created. Please be sure to have a parking zone created for your property before approving an application. To see how to create a parking zone, please see the question: How to create a Parking Zone for my property?

Yes. You will need to log into your account, select “open” on your permit application, and then select the blue “Invoice” button on your profile. Please give us 5 minutes to email you your invoice. Please be sure to check your spam and trash folder if you haven’t received it by then. If you still have trouble receiving your invoice, please contact your site manager or us directly at Info@mpspermit.com.

To create a Parking Zone, you need to select which property the zone is for first. Go to properties in your hamburger menu. Next, select a property, and then select “Parking Zones.” Please select the blue “+” icon to create a new parking zone. You can then enter a name for the parking zone and the total number of spaces. Submit, and then you will be able to view the zone in your Parking Zone table on its main page.

For direct pay customers, you will need to select “Approve” in the Pending Applications table. Next, you will need to enter your permit numbers for the user(s). *Please note, you can enter a range (ex. 209a-218a) to auto populate the specified range for group permit applications. Next, you will need to choose a Parking Zone for the application. Then, you will need to enter the “Day of month” you’d like to charge the customer, and lastly, you will need to enter a rate for the subscription. If you’d like to enter a custom rate, please select “Custom Plan.” Once everything looks correct, please select “Approve,” and the customer will be sent an email.

For lease pay customers, you will still need to select “Approve” in the Pending Applications table as well as enter the permit numbers (please see above paragraph). Because this is either a validation account or they pay for their parking through their lease, you won’t need to enter subscription plan details. Once all the details look correct, please select “Approve,” and the customer will be sent an email.

Yes! We have recently created a special feature to allow you to export transactions and customer data into a customizable csv file. Missing the data you need or need us to reformat? Contact us at info@mpspemrit.com. Simply go to the designated property by selecting the property name. Then, select the “Quickbooks” hyperlink. You can search a time frame for when you want to export, and when you are ready, please select “Export” in the top right corner. The csv will download.

As a group admin, you can invite others in your company to complete their permit vehicle details so you don’t have to! Select any given permit on its profile page, and select “Actions.” Next, select, “Update and Invite user email.” By selecting this option, the system will erase all data associated with that permit and allow you to invite a user to our platform to complete their permit information. They will be sent an email invite and can sign up quickly with a few easy steps. Once they do so, they will be able to view their invite on their home page and enter the necessary information.

Yes! You are not obligated to purchase any device from us.

To add a new employee, first navigate to and click the Management section of the menu. Then select the Employees option, this should open a table view of employees managed by the manager that is signed in. Click on the blue plus button at the top left of the table to add a new employee. This will open a form where you can input the new employee information, specify a role and manager for the user, and also select which properties a user will be authorized to work at.

To add a new park lot or deck, first navigate to and click the Management section of the menu. Then select the Parking option, this should open a table view of parking lots and decks associated with the property that is selected at the top of the page. Click on the blue plus button at the top left of the table. This will open a form where you can input the new parking information.

First, navigate to and click the Management section of the menu. Then select the Parking option, this should open a table view of parking lots associated with the property that is selected at the top of the page. Ensure that the parking lot is already available in the table. Once located, check the column Status, this column will tell you if a parking lot is currently active (this status also determines whether the lot is available for use in the mobile app). If the status of the lot is INACTIVE, change it to ACTIVE by clicking the edit button to the far left of the row. This will open a detailed view of the parking lot. Click on the edit button at the top of the page to edit the parking lot status. Toggle the Active checkbox and click submit. Once successful, the parking deck will be available in the mobile application. Return to the table view to verify that the state of the parking lot is ACTIVE.